Last Updated: 22.10.2024
Welcome to ateliertemppeli.com (the ”Site”). By accessing or using our Site, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services, booking photographic services, or making any purchases.
1. General Information
1.1. These Terms govern your use of our Site, including booking photographic services through our Google Calendar and Google Forms, purchasing items in our shop and renting outfits trough our Site (collectively, the ”Services”).
1.2. The Site is operated by Ateljee Temppeli Oy (3467849-3), a Finland-based company. Our contact information is provided in our about page.
2. Booking Photographic Services
2.1. To book a photographic service, you must fill out and submit the Google Calendar form provided on our Site. By submitting the form, you agree to provide accurate and complete information.
2.2. All bookings are subject to availability, and we reserve the right to confirm or decline your request. We will contact you by email after confirming the booking.
2.3. Payments: Depending on the service, we may require a deposit or full payment in advance. Payment details, including methods of payment, will be provided either in the booking calendar or by email after confirming the booking.
2.4. Cancellations and Refunds: All cancellations are subject to a cancellation fee of at least 50€. You may cancel your booking by contacting us at least 15 days before the scheduled date to receive a full refund minus the cancelation fee. From 14 to 7 days before the scheduled date we will charge a cancellation fee that is 50% of the paid booking price, and from 6 days onwards we will charge the full booking price as cancellation fee. If the service is cancelled by the service provider, the customer gets a full refund without any cancellation fee. Cancelation of a rescheduled appointment is always subject to a cancellation fee 100% of the paid price.
2.5. Rescheduling: We allow customers to request a free rescheduling of the service until 7 days before the scheduled date. From 6 days before the scheduled date rescheduling is possible due to weather conditions and other ”causa major”, such as natural disasters and acts of terrorism. Customers can reschedule once for free, and after rescheduling once, there is a rescheduling 50€. The rescheduled date must be within 12 months of the original booking date.
2.6. Intellectual Property: Photographs taken during the booked session remain the property of Ateljee Temppeli Oy, and we grant you a limited license for personal use. Commercial use of the images without our express consent is prohibited. Ateljee Temppeli Oy will keep the original negatives and files for 24 months. With business customers rights for the intellectual property are agreed separately.
2.7. Service information: We provide general information on the provided services on our Services page. All services are tailored to customer needs and the details are agreed between the customer and the service provider separately. For inquiries on our services, please contact us.
3. Sales of Second-Hand Clothing and Cameras
3.1. All second-hand clothing and cameras sold on the Site are provided “as is” without warranties, unless otherwise stated.
3.2. Product Descriptions: We strive to describe our products accurately. However, we do not guarantee that the descriptions, colors, or other content on the Site are error-free. If a product received is significantly different from its description, you may be eligible for a return as per our return policy.
3.3. Pricing: All prices are listed in euro and may be subject to change without notice. The price you pay is the price displayed on the Site at the time of purchase, including any applicable taxes.
3.4. Payment: We accept international debit and credit cards. Payment must be made in full before shipping or delivering the purchased items.
3.5. Shipping: We currently ship within Finland. Shipping costs and delivery times vary based on your location and will be provided at checkout. We are not responsible for any customs fees or duties that may apply to international orders.
3.6. Returns and Refunds: You may return items within 14 days of receipt, provided the item is in the same condition as when sold (unworn and unused for clothing, unmodified for cameras). Return shipping costs are your responsibility unless the item was damaged upon receipt.
3.7. Second-Hand Items Disclaimer: As second-hand items, the products may have signs of wear or cosmetic imperfections. We do not offer warranties for second-hand products unless explicitly stated in the product listing.
4. Sales of Prints and Printed Materials
4.1. Product Descriptions: We offer prints and printed materials of our photographs and other related artwork. All prints are described as accurately as possible regarding size, medium, and quality, but slight variations may occur due to differences in display screens or print settings.
4.2. Pricing and Availability: Prices for prints and printed materials are listed on the Site and are subject to change without notice. Availability of specific prints may be limited and subject to stock. The price applicable to your purchase is the price displayed at the time of the order.
4.3. Payment: Full payment is required at the time of purchase. We accept international debit and credit cards.
4.4. Shipping and Delivery: We ship prints and printed materials within Finland. Shipping fees and estimated delivery times will be provided during the checkout process. International customers are responsible for any customs duties, taxes, or additional charges that may apply to their shipment.
4.5. Returns and Refunds: Due to the custom nature of printed materials, all sales are final unless the item is defective or damaged during shipment. If you receive a defective or damaged print, you must notify us within 14 from the date of delivery to be eligible for a replacement or refund.
4.6. Ownership and Licensing: You acknowledge that purchasing a print or printed material does not transfer any intellectual property rights. The content remains the property of Ateljee Temppeli Oy and is licensed for personal, non-commercial use only. You may not reproduce, distribute, or sell the prints or artwork without our express written consent.
4.7. Customization: For certain prints, we may offer limited customization options (e.g., size or framing). All customizations must be clearly requested at the time of purchase, and additional fees may apply. Customized items may not be eligible for returns, except in cases of defects or damage.
5. Vintage Clothing Rental
5.1. Rental Period: The rental period begins on the date you receive the item and lasts for 24 hours, unless otherwise agreed upon. Late returns may incur additional fees.
5.1.1. Some of our photography services include clothing rental. The rental period for these services is the duration of the photoshoot, unless agreed otherwise separately.
5.2. Rental Fees and Deposit: The rental fee and any applicable security deposit must be paid in full before the item is shipped or collected. The security deposit will be refunded after the item is returned in its original condition, subject to inspection.
5.3. Condition of Items: Vintage clothing items are provided ”as is” and may show signs of wear consistent with their age. We strive to ensure that all rental items are clean and in good condition before dispatch. Any existing imperfections will be noted in the product description.
5.4. Care Instructions: You agree to follow the care instructions provided for each rented item. You are responsible for the care and maintenance of the item during the rental period. Do not attempt to clean, alter, or repair the item yourself.
5.5. Return Condition: The rented item must be returned in the same condition as when received, excluding normal wear. If the item is returned damaged, stained, or in an otherwise unusable condition, the cost of repair or replacement will be deducted from your security deposit. In case the security deposit does not cover the damage, you will be responsible for the additional cost.
5.6. Late Returns: Late returns are subject to a daily fee of 50€, which will be deducted from the security deposit. If the item is not returned within four days after the agreed rental period, it will be considered a purchase, and you will be charged the full market value of the item.
5.7. Cancellation and Refunds: All cancellations are subject to a cancellation fee of at least 50€. You may cancel your booking by contacting us at least 15 days before the scheduled date to receive a full refund minus the refund fee. From 14 to 7 days before the scheduled date we will charge a cancellation fee that is 50% of the paid booking price, and from 6 days onwards we will charge the full booking price as cancellation fee. If the service is cancelled by the service provider, the customer gets a full refund without any cancellation fee.
6. User Conduct
6.1. By using our Site, you agree not to:
- Use the Site in any way that may impair its functionality or violate applicable laws.
- Post or transmit any unlawful, defamatory, or harmful content.
- Attempt to gain unauthorized access to our systems or engage in any activity that disrupts the integrity or performance of the Site.
6.2. We reserve the right to terminate or restrict access to the Site if we suspect that you have violated these Terms or are engaged in any unlawful activity.
7. Limitation of Liability
7.1. Booking Services: While we strive to provide high-quality photographic services, we are not liable for any loss, damage, or injury caused by your use of the services unless such loss, damage, or injury was directly caused by our negligence.
7.2. Product Sales: To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our products, including second-hand cameras or clothing.
7.3. Site Usage: We do not guarantee that the Site will be error-free or uninterrupted. To the fullest extent allowed by law, we disclaim all liability for any damages resulting from your access to or use of the Site.
8. Intellectual Property
8.1. All content on the Site, including text, images, logos, and design elements, is owned by or licensed to us and is protected by copyright and trademark laws. You may not reproduce, distribute, or display any content without our prior written consent.
9. Privacy Policy
9.1. By using our Site, you acknowledge and agree to our Privacy Policy, which governs the collection and use of your personal data.
10. Governing Law
10.1. These Terms are governed by and construed in accordance with the laws of Finland, without regard to conflict of law principles.
10.2. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of Finland and the European Union. For more information please refer to the Consumer Disputes Board (Kuluttajariitalautakunta www.kuluttajariita.fi) and the European Union Online Dispute Resolution (http://ec.europa.eu/odr).
11. Changes to These Terms
11.1. We may revise these Terms from time to time. If we make significant changes, we will notify you by updating the ”Last Updated” date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.
12. Contact Information
If you have any questions about these Terms, please contact us.